Pacific IT Support has been beneficial for our hotel in multiple aspects. Being able to access support via email helps us keep track and monitor recurring problems. The Pacific IT team has also strengthened our confidence in our IT areas where we don't panic every time something goes wrong because we know the issue will be rectified in a timely matter. In addition to the quick response rate, Erik especially has been readily available on Holidays (the Easter key fiasco to more specific), day and night, to assist us personally.

Katie H.
Hotel Wailea, Relais & Chateaux