Mission, Vision, and Core Values

Mission Statement:

Pacific IT’s mission is to be the technology team that community minded organizations can trust to solve their businesses’ pain points.

Serving both Maui and Whatcom counties, Pacific IT Support provides world-class IT services to small businesses with a responsive, proactive, client first style of support. Coupled with our 5-step process to efficiency and 5 distinct areas of service, all powered by Microsoft’s platform and cloud-based solutions, creates a holistic approach to address all of your IT needs.

Vision Statement:

Our vision at Pacific IT is to build a better future for our community by fostering strong relationships and creating opportunities for success through technology.

We will continue to strive to be a company whose strength is powered by diversity and teamwork. To foster an environment that empowers employees by creating opportunities for growth and personal advancement.  To build and support networks that are future driven and designed to support our client's growth.

Core Values

  • Customer First
  • Forward-thinking
  • We always strive to be Pono or “do what is right”
  • Socially Conscious
  • Continuously improving

We've Got You Covered!

Pacific IT knows technology, but also specializes in productivity and process improvement. It’s one thing to know how to use technology, but to understand how it works and how it can become more productive can have extremely powerful outcomes.

We also understand you don't want to know everything about technology, so we take the time to get to know you and your business. We learn how your business runs, so we can truly be your partner and help you run your business better.

Our platform is designed to provide everything your business needs. From managing your hardware to staff training to compliance regulations to assistance with policy creation. We handle even the things you didn't even know you needed.

Our goal is to understand how we can help your business grow. But we can also talk tech if you really want!